What is Call Masking ?
By substituting a different number for the actual number, call masking aids in the protection of privacy. Without revealing their names, two participants can connect on the call using this approach. If local or personal numbers are used as a mask, it helps to protect privacy while still delivering a personalized experience.
Call masking has proven to be quite beneficial and useful in numerous situations. Among them are:
You can display a personal number when you want to give your consumers a personalized experience. Now that you think about it, why not just dial a personal number directly? The short answer is that cloud telephony technologies make it easier to trace, record, and manage calls.
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